Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1
Accepted Solution

unable to update and use the go Pro / stuck on setup screen

dear all,
ı have tried from android app; ios app and computer and quik nothing worked.
ı bought it from usa and only wish to use it firstly in finland on saturday.

I am located in turkey, maybe thera are some restrictrions??

now i can't even use the gopro.. 
any one can help?


Accepted Solutions
Explorer
Posts: 12,213

Re: unable to update and use the go Pro / stuck on setup screen

You'll want to perform the update manually https://gopro.com/update/hero7-white

Be sure you are using a card on this list https://gopro.com/help/articles/block/microSD-Card-Considerations


Try a different card if you are still experiencing issues.

View solution in original post


All Replies
Explorer
Posts: 12,213

Re: unable to update and use the go Pro / stuck on setup screen

You'll want to perform the update manually https://gopro.com/update/hero7-white

Be sure you are using a card on this list https://gopro.com/help/articles/block/microSD-Card-Considerations


Try a different card if you are still experiencing issues.