02-11-2017 12:06 PM
I purchased a hero 5 black a few month ago, first everything was great but now the Wifi on/Off butten doesnt work anymore, when tap it the on/off symbol stays grey. The cam was in the service two times now: the first time i got it back it had a scratched front display and the second time it was the same problem so i went to my dealer they changed it again but it is still the same problem. Now i dont know what to do! can anybody help me?
02-14-2017 01:30 PM
Normally I see that happen when there's no device for the camera to connect to. Be sure to do CONNECT NEW DEVICE first. Only after pairing with some device can you turn Wi-Fi on and off.