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Sightseer
Posts: 2
Accepted Solution

unable to access instructions to manually update hero 8

GoPro page does not move off of registration page.  Cannot update manually. Able to download update zipped/unzipped to SD card.  Please assist.


Accepted Solutions
GoPro
Posts: 8,979

Re: unable to access instructions to manually update hero 8

Hello @daringsand120. If you have already have the unzipped UPDATE folder, save it directly to a formatted SD card. Make sure that your camera is fully charged and powered off. Insert the SD card back to the camera, power the camera on, and let the update complete. The camera will let you know once the update has been completed. 

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Sightseer
Posts: 2

Re: unable to access instructions to manually update hero 8

you neglected to note that an "UPDATE" all caps, folder must contain the files on the SD card in order to update

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All Replies
Adventurer
Posts: 10,953

Re: unable to access instructions to manually update hero 8

Try another Browser I say.,

GoPro
Posts: 8,979

Re: unable to access instructions to manually update hero 8

Hello @daringsand120. If you have already have the unzipped UPDATE folder, save it directly to a formatted SD card. Make sure that your camera is fully charged and powered off. Insert the SD card back to the camera, power the camera on, and let the update complete. The camera will let you know once the update has been completed. 

Sightseer
Posts: 2

Re: unable to access instructions to manually update hero 8

you neglected to note that an "UPDATE" all caps, folder must contain the files on the SD card in order to update