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%3CLINGO-SUB%20id%3D%22lingo-sub-45892%22%20slang%3D%22en-US%22%3Etrouble%20with%20camera%20to%20phone%20download%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-45892%22%20slang%3D%22en-US%22%3E%3CP%3Emy%20phone%20and%20camera%20comunicate%20just%20fine%20my%20question%20is%20why%20when%20i%20try%20to%20download%20the%20a%20clip%20lets%20say%20one%20thats%20the%20full%2012%20min%20it%20gets%20to%20the%20point%20of%20almost%20being%20done%20then%20says%20cant%20complete%20download%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-45892%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-45963%22%20slang%3D%22en-US%22%3ERe%3A%20trouble%20with%20camera%20to%20phone%20download%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-45963%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F26745%22%20target%3D%22_blank%22%3E%40grandhero8511%3C%2FA%3E%20-%20Several%20issues%20could%20be%20happening%20here.%20A%20likely%20one%20is%20that%20the%20phone%20may%20not%20have%20enough%20storage%20space%20for%20the%20full%20video.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

trouble with camera to phone download

my phone and camera comunicate just fine my question is why when i try to download the a clip lets say one thats the full 12 min it gets to the point of almost being done then says cant complete download?


Accepted Solutions
GoPro Community Manager
Posts: 5,853

Re: trouble with camera to phone download

@grandhero8511 - Several issues could be happening here. A likely one is that the phone may not have enough storage space for the full video. 

 

Jeff

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All Replies
GoPro Community Manager
Posts: 5,853

Re: trouble with camera to phone download

@grandhero8511 - Several issues could be happening here. A likely one is that the phone may not have enough storage space for the full video. 

 

Jeff