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Sightseer
Posts: 1
Accepted Solution

touch screen work first couple time now touch screen updated firmware updated ok still no touch scr

Just got a gopro hero5 black as a present turn it on everything ok charged it over night turned the gopro on no touch screen 

did a firmware update manually seem to update not a problem still no touch screen read that i should do a factory restore can't no touch screen


Accepted Solutions
Explorer
Posts: 12,065

Re: touch screen work first couple time now touch screen updated firmware updated ok still no touch

You should contact the GoPro Support Team. You might need an exchange. https://gopro.com/help/PKBContactus

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All Replies
Explorer
Posts: 12,065

Re: touch screen work first couple time now touch screen updated firmware updated ok still no touch

You should contact the GoPro Support Team. You might need an exchange. https://gopro.com/help/PKBContactus