the gopro 5 fell off desk while connected via usb port. little door has come off. where do I send

[aragon1006 · Accepted solution]

Hi @swiftmesa60758

See if the door can still clip back to the side of the camera.

Side doors are removable to allow access to the ports for charging the camera within the Frame, connecting audio or HDMI accessories, or when using the Karma drone.

Though not officially from GoPro, I found this video helpful, 00:17-0025.

Let us know how it goes.

Thanks!

Ej

[fishycomics]

did you try placing hte  door back on or are you saying the clip complety snappe that holds on the hing?

[aragon1006 · Accepted solution]

Hi @swiftmesa60758

See if the door can still clip back to the side of the camera.

Side doors are removable to allow access to the ports for charging the camera within the Frame, connecting audio or HDMI accessories, or when using the Karma drone.

Though not officially from GoPro, I found this video helpful, 00:17-0025.

Let us know how it goes.

Thanks!

Ej

[swiftmesa60758]

It worked.  I didn't realize that the little pad on the interior slides forward.  It was all intact, so it clipped back on nicely!  Thankyou so very much!!!