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Sightseer
Posts: 1
Accepted Solution

the back led on the screen not turning off

Hi, I have recently found an issue with my hero 7 black and led light on the back of the camera next to screen is always on, no matter if camera is on or off and consuming battery. since I faced this issue ,  I have tried to remove the battery and SD card .Also have formated the SD card and also factory reset but still the same.


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GoPro
Posts: 16,045

Re: the back led on the screen not turning off

Hello @ionh5572. If you haven't yet, try manually updating the camera firmware following the steps under Manual Update here . Reset camera after the update and test the back LED again. 

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GoPro
Posts: 16,045

Re: the back led on the screen not turning off

Hello @ionh5572. If you haven't yet, try manually updating the camera firmware following the steps under Manual Update here . Reset camera after the update and test the back LED again.