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Sightseer
Posts: 1
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technical support in brazil

hi, i bought a hero 5 black in USA but i live in Brazil.  there is no way i can connect the camera with my mobile thru wifi.  the camera doesn´t appear in the wifi list of my mobile.  is there any technical support in brazil?


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GoPro
Posts: 3,924

Re: technical support in brazil

Hi @fatr,

 

I am sorry to hear you are having some trouble with that camera. Give these steps a try! 

 

https://gopro.com/help/articles/Solutions_Troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

 

Let us know how it goes.

 

Cheers,

Ryan

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Highlighted
GoPro
Posts: 3,924

Re: technical support in brazil

Hi @fatr,

 

I am sorry to hear you are having some trouble with that camera. Give these steps a try! 

 

https://gopro.com/help/articles/Solutions_Troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

 

Let us know how it goes.

 

Cheers,

Ryan