Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-135645%22%20slang%3D%22en-US%22%3Eswivel%20mount%20too%20tight%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-135645%22%20slang%3D%22en-US%22%3E%3CP%3ESwivel%20mount%20is%20so%20tight%20I%20cannot%20move%20it%20(looks%20like%20washer%20has%20come%20loose).%20Simply%20want%20to%20have%20it%20mended%20or%20replaced.%20How%20do%20I%20do%20this%3F%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-135645%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-135751%22%20slang%3D%22en-US%22%3ERe%3A%20swivel%20mount%20too%20tight%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-135751%22%20slang%3D%22en-US%22%3EDid%20it%20ever%20work%3F%20I%20know%20that%20with%20mine%20they%20always%20start%20off%20extremely%20tight%20but%20loosen%20up%20over%20time.If%20you%20need%20a%20replacement%2C%20you%20will%20need%20to%20contact%20the%20GoPro%20Support%20Team.%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUsThey%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUsThey%3C%2FA%3E%20will%20be%20happy%20to%20help%20you%20out.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-136299%22%20slang%3D%22en-US%22%3ERe%3A%20swivel%20mount%20too%20tight%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-136299%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20for%20your%20message.%20No%20it%20didn't.%20As%20there%20is%20a%20washer%20visible%20I%20think%20the%20mount%20is%20damaged%20and%20i%20will%20ask%20for%20a%20%26nbsp%3Breplacement.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 2
Accepted Solution

swivel mount too tight

Swivel mount is so tight I cannot move it (looks like washer has come loose). Simply want to have it mended or replaced. How do I do this? 


Accepted Solutions
Explorer
Posts: 12,211

Re: swivel mount too tight

Did it ever work? I know that with mine they always start off extremely tight but loosen up over time.

If you need a replacement, you will need to contact the GoPro Support Team. https://gopro.com/help/ContactUs
They will be happy to help you out.

View solution in original post


All Replies
Explorer
Posts: 12,211

Re: swivel mount too tight

Did it ever work? I know that with mine they always start off extremely tight but loosen up over time.

If you need a replacement, you will need to contact the GoPro Support Team. https://gopro.com/help/ContactUs
They will be happy to help you out.
Sightseer
Posts: 2

Re: swivel mount too tight

Thanks for your message. No it didn't. As there is a washer visible I think the mount is damaged and i will ask for a  replacement.