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Sightseer
Posts: 2
Accepted Solution

swivel mount too tight

Swivel mount is so tight I cannot move it (looks like washer has come loose). Simply want to have it mended or replaced. How do I do this? 


Accepted Solutions
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Explorer
Posts: 12,861

Re: swivel mount too tight

Did it ever work? I know that with mine they always start off extremely tight but loosen up over time.

If you need a replacement, you will need to contact the GoPro Support Team. https://gopro.com/help/ContactUs
They will be happy to help you out.

View solution in original post


All Replies
Highlighted
Explorer
Posts: 12,861

Re: swivel mount too tight

Did it ever work? I know that with mine they always start off extremely tight but loosen up over time.

If you need a replacement, you will need to contact the GoPro Support Team. https://gopro.com/help/ContactUs
They will be happy to help you out.
Highlighted
Sightseer
Posts: 2

Re: swivel mount too tight

Thanks for your message. No it didn't. As there is a washer visible I think the mount is damaged and i will ask for a  replacement.