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Sightseer
Posts: 1
Accepted Solution

stuck on terms and privacy screen / language screen

Hi guys, pretty devastated at the moment just before a trip that my new GoPro Hero5 is not letting me get past the language screen most times and on the couple of times it does it just gets stuck on the terms & privacy section. I can select Accept but then its just stuck again.

 

Tried with and without SD card, all updated to latest version - just forever stuck...HELP PLEASE ANYONE


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GoPro Community Manager
Posts: 7,042

Re: stuck on terms and privacy screen / language screen

@stoutrange0323 - I know you wrote that you've updated, but please try giving a manual update a try. It may help with this issue. The how-to is at https://gopro.com/update/hero5.

 

Thanks,

Jeff

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All Replies
Highlighted
GoPro Community Manager
Posts: 7,042

Re: stuck on terms and privacy screen / language screen

@stoutrange0323 - I know you wrote that you've updated, but please try giving a manual update a try. It may help with this issue. The how-to is at https://gopro.com/update/hero5.

 

Thanks,

Jeff