12-11-2019 02:25 PM
Hello, It seems that my go pro hero 7 silver has a sound recording issue. I use my camera with a sandisk extreme and I just had it factory reseted though the problem seem to continue and I dont know what else should I do.
12-11-2019 02:44 PM
Sorry to know that @graywater1417,
May I know how do you record the video?
Also have you tried reinstalling your camera's firmware manually?
Please try it first then let us know how it goes.
12-11-2019 03:14 PM
What do you mean how do i record the videos? And for the manual update i've transfered the data to the card but when i open the camera it just starts normally (i have also deleted all the files from the card before transfering the update). Additionally i cannot find any settings regarding to sound, is that normal? does the settings menu contain sound settings?
12-11-2019 03:20 PM
Got it @graywater1417
Because you can start recording while the camera is turned off.
You just have to press the shutter button or the button with circle on top.
By the way did you reformat your SD card?
Also did you copy the update folder?
Just the "UPDATE" folder since the SD card does not accept or read the zip file.
Use the mode button to turn on the camera.
If your camera won't update make sure you're using a recommended SD card.
Please let us know how it goes.