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Sightseer
Posts: 1

si se daña la camara donde la puedo llevar a garantia en Colombia?

Buenas tardes

 

quiero comprar una camara por medio de esta pagina, pero quiero saber si se llega a dañar o necesito ver el tema de garantias, en Colombia tienen un lugar fisico para hacer el tramite o que se debe realizar?

GoPro
Posts: 3,505

Re: si se daña la camara donde la puedo llevar a garantia en Colombia?

 

Hi @dcr3,

 

You may contact our customer support team via phone or chat and they will take care of it. 

 

We don't have repair center in Colombia so our customer support will be the one processing that for you. 

 

Regards,

-Jay 

Sightseer
Posts: 2

Re: si se daña la camara donde la puedo llevar a garantia en Colombia?

Buenas noches tengo un problema con la gopro hero 7, cuales son los pasos para tramitar la garantia.

GoPro
Posts: 2,940

Re: si se daña la camara donde la puedo llevar a garantia en Colombia?

Hi @anfe8607,

 

Please let our Support team know so they can help you with the next steps. You may reach them by phone or chat.

 

Kind Regards,

 

Ann