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Tourist
Posts: 4

session 4 stops recording

wtf....camera stops recording after few seconds..

tryed new sd, new firmware and everything else..

fix the **bleep** sofware or give us our money back!!!!!!!!!!!!!!!

GoPro
Posts: 3,924

Re: session 4 stops recording

Hi @harrism150,

 

I am sorry to hear you are having some trouble with that camera. There are a few things that can take care of freezing issues.

 

Is the camera up to date? What SD Cards have you tried?

 

Best,

Ryan

Tourist
Posts: 4

Re: session 4 stops recording

Hey Ryan,
Yes its very annoying not to be able to use the camera..
The camera is updated with the latest firmware, few times.
If tried several sd cards, the one I use.now is a sandisk ultra 32 gb.
Reseting the camera, every time, between recordings seems to make the camera able to record for more than 5 seconds.
GoPro
Posts: 3,924

Re: session 4 stops recording

Hi @harrism150,

 

It may be related to that SD Card. Make sure you are using a recommend SD Card from this list:

 

https://gopro.com/help/articles/Block/microSD-Card-Considerations

 

Best,

Ryan

Tourist
Posts: 4

Re: session 4 stops recording

Unfortunately it’s not from the sd card,

I had 2 cards from that list and had the same problem,

that’s why I bought sandisk ultra which supposed to record even 4k..