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Sightseer
Posts: 2

sd card error

[ New ]

Hi Dear,

 

I have new gopro max and sd card. Yesterday everthing  was good but today ı update my gopro and then ı saw on touchscreen "sdcard error". I tried many times format sd card on pc, phone and gopro but nothing happened. I tried different sd card but not solved. my sd card is sony 128 gb xc u1. i also tried factory reset.

 

Please help

GoPro
Posts: 28,439

Re: sd card error

[ New ]

Hi @cagrib5

 

Please go over the steps on NO SD or SD ERR on Camera's LCD

 

Thanks!

Ej

Sightseer
Posts: 2

Re: sd card error

[ New ]
I think you didnt read my message. I tried many time format, change different card. When ı update my gopro i saw ad card error message.
GoPro
Posts: 6,097

Re: sd card error

[ New ]

Have you tried full format option? @cagrib5

Just uncheck the quick format option and your SD card should be fully reformatted. 

Reset your camera to factory settings. 

 

Then update your camera manually. 

 

If issue persist please contact GoPro customer support. 

https://gopro.com/help/ContactUs

 

-Jay