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Tourist
Posts: 2
Accepted Solution

retirer la batterie

comment retirer la batterie de GoPro Hero 5 ? il n'y a pas de moyen d'enlever la batterie du boitier 


Accepted Solutions
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GoPro
Posts: 15,882

Re: retirer la batterie

 

Hi @scorpionprince3

 

Are you able to post a picture of the camera showing the battery side/compartment?

Apart from pulling from the battery tab, you may also take the SD card out and pull from the side/space where the SD slot is.

 

If you are still having difficulties taking the battery out, please reach out to our Support Team for further assistance. 

https://gopro.com/help/ContactUs

 

Thanks!
Ej

View solution in original post


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GoPro
Posts: 15,882

Re: retirer la batterie

 

Hi @scorpionprince3

 

If you are using a HERO5 Session, the battery is integrated to the camera.

If it's a HERO5 Black, simply pull the plastic tab on the battery.

I hope this helps.

 

Thanks!

Ej

Highlighted
Tourist
Posts: 2

Re: retirer la batterie

j'ai déjà essayer merci mais ça fonctionne pas

Highlighted
GoPro
Posts: 15,882

Re: retirer la batterie

 

Hi @scorpionprince3

 

Are you able to post a picture of the camera showing the battery side/compartment?

Apart from pulling from the battery tab, you may also take the SD card out and pull from the side/space where the SD slot is.

 

If you are still having difficulties taking the battery out, please reach out to our Support Team for further assistance. 

https://gopro.com/help/ContactUs

 

Thanks!
Ej