Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-238126%22%20slang%3D%22en-US%22%3Ereset%20the%20camera%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-238126%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-238126%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-238133%22%20slang%3D%22en-US%22%3ERe%3A%20reset%20the%20camera%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-238133%22%20slang%3D%22en-US%22%3E%3CP%3EBack%20mode%20on%20to%20Exit%20long%20press%26nbsp%3B%20wil%20lsay%20factory%20reset.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-238136%22%20slang%3D%22en-US%22%3ERe%3A%20reset%20the%20camera%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-238136%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F75056%22%20target%3D%22_blank%22%3E%40michellec77804%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20may%20also%20refer%20to%20this%20article%3A%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2FHow-to-Reset-the-Camera-to-Default-Settings%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3EReset%26nbsp%3BCamera%26nbsp%3BSettings%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-238137%22%20slang%3D%22en-US%22%3ERe%3A%20reset%20the%20camera%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-238137%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSTRONG%3EHERO5%20Session%3C%2FSTRONG%3E%3CBR%20%2F%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3CDIV%3E%3CU%3EFactory%20Reset%3C%2FU%3E%3C%2FDIV%3E%3COL%3E%3CLI%3EWith%20your%20camera%20off%2C%20press%20the%20Menu%20button%20to%20turn%20on%20the%20status%20screen.%3C%2FLI%3E%3CLI%3EPress%20the%20Menu%20button%20repeatedly%20until%20you%20get%20to%20Exit%20Menu.%3C%2FLI%3E%3CLI%3EPress%20and%20hold%20Shutter%20button%20for%208%20seconds.%3C%2FLI%3E%3CLI%3EPress%20the%20Menu%20button%20to%20move%20to%20Yes%2C%20then%20press%20the%20Shutter%20button%20to%20select%20it.%3C%2FLI%3E%3C%2FOL%3E%3CDIV%3E%3CI%3ENOTE%3A%20This%20resets%20camera%20defaults%2C%26nbsp%3Bdate%2Ftime%2C%20camera%26nbsp%3Busername%2Fpassword%2C%20and%20unregisters%20the%20device%20from%20your%20GoPro%20Plus%20account.%3C%2FI%3E%3C%2FDIV%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1
Accepted Solution

reset the camera

 

Accepted Solutions
Adventurer
Posts: 8,961

Re: reset the camera

HERO5 Session
 

Factory Reset
  1. With your camera off, press the Menu button to turn on the status screen.
  2. Press the Menu button repeatedly until you get to Exit Menu.
  3. Press and hold Shutter button for 8 seconds.
  4. Press the Menu button to move to Yes, then press the Shutter button to select it.
NOTE: This resets camera defaults, date/time, camera username/password, and unregisters the device from your GoPro Plus account.

View solution in original post


All Replies
Highlighted
Adventurer
Posts: 8,961

Re: reset the camera

Back mode on to Exit long press  wil lsay factory reset.

GoPro
Posts: 9,012

Re: reset the camera

 

 

Hi @michellec77804

 

You may also refer to this article:

Reset Camera Settings

 

Thanks!

Ej

Adventurer
Posts: 8,961

Re: reset the camera

HERO5 Session
 

Factory Reset
  1. With your camera off, press the Menu button to turn on the status screen.
  2. Press the Menu button repeatedly until you get to Exit Menu.
  3. Press and hold Shutter button for 8 seconds.
  4. Press the Menu button to move to Yes, then press the Shutter button to select it.
NOTE: This resets camera defaults, date/time, camera username/password, and unregisters the device from your GoPro Plus account.