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Posts: 1

requist a callback

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Hello, my name is Minjin, from Mongolia. in 2019 i asked my husband’s aunt to buy a Hero8 Black from USA. I wanted to give the camera as a present for my husband. And how we knew water leaked into the camera is first time my husband took a video on the motor boat, and when water splashed to the camera water leaked in to the camera. and second time when he took camera in to the swimming pool water leaked into camera. After that time there is a small dot inside the lens, and when to take a pic or video it comes out very blurry.
Case number 08979218
Hero Black serial Number C333***
For more information please callback
My phone number is +976-***

Posts: 21,675

Re: requist a callback

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Hello, @minjka. It would be best to continue working with Support regarding your case. We see that the case is open and active and awaiting a response from you. We have edited the message you posted for security purposes.