03-29-2019 05:02 PM
Sorry to hear about what happened, @redwave52710. So long as the Standard Housing's backdoor is closed, the housing is capable of withstanding depths of up to 131 feet (40 meters). If using Dive House, this housing is designed for deep sea diving and extreme activities, and waterproof to 196ft (60m).
We want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them by phone or chat.