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Sightseer
Posts: 1

repairs

[ New ]

I bought a GoPro Hero 5 black a few summers ago. after a trip to hawaii it stoped working. what happens is sometimes itll turn on but the screen will remain blank. i have 2 batteries and the same thing happens with both of them. i was wondering if i can send it to gopro and the can repair it?

thanks

Mendel


Accepted Solutions
GoPro
Posts: 28,851

Re: repairs

[ New ]

Hi @mmki16

 

GoPro does not have repair options.

See if a manual update will help. https://gopro.com/en/us/update/hero5

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs


Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 28,851

Re: repairs

[ New ]

Hi @mmki16

 

GoPro does not have repair options.

See if a manual update will help. https://gopro.com/en/us/update/hero5

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs


Thanks!

Ej