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Sightseer
Posts: 1

repair corrupt files

hi there,
I used my new gopro 7 (HD7.01.01.51.00) yesterday all day and all files are fine from that day. Although I used a bit of an old microSD 16g which is slow (I won't use it again). 
So I used the gopro again today and now two of my files are damaged. they both include the whole audiotrack but the videos won't play. do you guys know an option to repair those files? Unfortunately Stellar Repair software is always crashing on my macbook pro mid 2014 (macOS 10.13.6). I uploaded the files including a reference file which is working fine via wetransfer:

https://we.tl/t-rLlaTz4oCG

would be super cool if you could help me out with this one.

kind regards

Marc

GoPro
Posts: 10,102

Re: repair corrupt files

 

Hi @stoutstoke5547

 

Thank you for sharing the files.

What is the specification of your SD card?

 

Unfortunately, we do not have any preferred methods of data recovery as this may vary from SD card manufacturers of the preferred methods for recovering your data. However, you may be able to perform a Google search to find various data recovery options to recover the footage that had been lost. Yet, please do your research on whichever data recovery software is best for you as it may require activation of the software and there may be varying costs.

 

Thanks!

Ej