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Reply
Sightseer
Posts: 2

repair center florida usa

Hi there

 

where can I send my Go pro device for repairs in Florida USA ?

 

Isaac

GoPro
Posts: 9,484

Re: repair center florida usa

 

Hi @isaacz17

 

What seems to be the issue?

We have some troubleshooting articles available through this link.

 

GoPro does not offer repair options only warranty replacements.

 

Thanks!

Ej

Sightseer
Posts: 2

Re: repair center florida usa

my unit ; won't charge anymore.

 

I have to tell you that I used it in the Galapagos islands in December to do some filming under water. rinsed it out with drinking water afterwards.

 

but the unit will not chrge anymore.

 

What can be done ?

 

Isaac

GoPro
Posts: 3,505

Re: repair center florida usa

 

Hi @isaacz17,

 

Have you tried following the basic troubleshooting steps for not charging?

 

https://gopro.com/help/articles/solutions_troubleshooting/hero7-will-not-power-on

 

If you already did those. 

 

Please contact our customer support team via phone or chat instead. 

https://gopro.com/help/ContactUs

 

Regards,

-Jay