Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 1

Re: recover deleted video

Same here. I have the GoPro Hero 6 and most of my videos from my vacation this December are lost! I started Quik on Mac to import the files but it didn't work somehow. Quik showed no files. Set it to auto-import, no result. And the files were there previously, I saw them on the LCD-screen.

So I tried it with a card-reader and copied what was on the card to my Mac. Most of the MP4-files were just 0kb in size :/. Their related files (these weirdly named file-types) had still significant file-sizes. Now the video-files are just displayed as "!" on the screen of the GoPro.


So is the only way to recover the videos by buying the GoProRecover software?

I might find someone with a Windows PC hopefully.


No idea by GoPro themselves why this happens and how to get the data back for free? :/