Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-196537%22%20slang%3D%22en-US%22%3E%22Reddish%22%20image%20issue%20in%20Gopro%20Fusion%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-196537%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20sometimes%26nbsp%3B%20I%20turn%20on%20my%20Fusion%20displays%20the%20image%20like%20this%20and%20so%20does%20the%20resulting%20footage.I%20can%20fix%20it%20by%20turning%20it%20off%20and%20on%20again%2C%20but%20the%20next%20time%20I%20use%20it%2C%20it%20can%20happen%20again.%26nbsp%3B%3C%2FP%3E%3CP%3EWhat%20is%20producing%20this%20issue%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EVideo%20example%20attached%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fyoutu.be%2FijH7Kfon5ak%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fyoutu.be%2FijH7Kfon5ak%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-196537%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EFusion%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-198582%22%20slang%3D%22en-US%22%3ERe%3A%20%22Reddish%22%20image%20issue%20in%20Gopro%20Fusion%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-198582%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F64939%22%3E%40percyr14%3C%2Fa%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI%20am%20sorry%20for%20any%20troubles%20caused%20.As%20this%20is%20not%20a%20usual%20behavior%2C%20kindly%20try%20a%20manual%20software%20update.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20it's%20still%20the%20same%2C%20please%20let%20our%20Support%20Team%20know%20to%20further%20check%20on%20the%20issue.%20You%20can%20contact%20them%20via%20phone%20or%20chat.%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1
Accepted Solution

"Reddish" image issue in Gopro Fusion

Hi, sometimes  I turn on my Fusion displays the image like this and so does the resulting footage.
I can fix it by turning it off and on again, but the next time I use it, it can happen again. 

What is producing this issue?

 

Video example attached:

 

https://youtu.be/ijH7Kfon5ak


Accepted Solutions
GoPro
Posts: 8,889

Re: "Reddish" image issue in Gopro Fusion

 

Hi @percyr14

 

I am sorry for any troubles caused .As this is not a usual behavior, kindly try a manual software update.

 

If it's still the same, please let our Support Team know to further check on the issue. You can contact them via phone or chat. https://gopro.com/help/ContactUs

 

 

Regards,

Ej

View solution in original post


All Replies
GoPro
Posts: 8,889

Re: "Reddish" image issue in Gopro Fusion

 

Hi @percyr14

 

I am sorry for any troubles caused .As this is not a usual behavior, kindly try a manual software update.

 

If it's still the same, please let our Support Team know to further check on the issue. You can contact them via phone or chat. https://gopro.com/help/ContactUs

 

 

Regards,

Ej