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Tourist
Posts: 3

Re: quik wont save edit

Hi Ej,

Thanks for replying! 

I tried to install and reinstall the latest version from the goPro website. 

Can you see the screenshot that I attached in my previous message? I actually finished 30-sec video, in other words, I created a clip that I want to save, but it just does not have a save button, as I saw by other people. 

 

My OS is Windows 10 Pro - version 1803

 

Thanks for helping. 

Best, 

Aijan

 

GoPro
Posts: 12,068

Re: quik wont save edit

 

Got it @aijanl2

 

What happens if you change the HiLight? Or add/remove a picture or a video on the edit?

if you are using a setup with multiple graphics cards, try running it with the integrated graphics card.

  • Right click the Quik desktop icon.
  • Hover over Run with graphics processor (Note: this option will only be visible if you are using a Windows computer with multiple graphics cards)
  • Select Integrated graphics

Let us know how it goes.

 

Thanks!

Ej

 

 

Tourist
Posts: 3

Re: quik wont save edit

Hi Ej, 

 

Thank you for your help! It worked! Thank you!

Sightseer
Posts: 1

Re: quik wont save edit

after finishing the editing, click save but find stuck in the beginning of the process, try several times still the same even waiting for over 2 hrs

Go pro not helpfull but augustw sightseer has it right this time I took another external hard disk, and the folder was changed.

After I corrected the import location, the saving job completed in a minute.

Hope somebody can get a hint like my situation.
Tourist
Posts: 2

Re: quik wont save edit

Using my Iphone6, Quik was saving my photo/videos on high resolution (1080/60) then suddenly refused to pass 2% during saving.  I tried to reduce the file size, cut out personal music and shorten the duration but no changes. 

Using the Quik Settings functions, I cancelled the 1080P HD and 60FPS buttons and Quik is now saving.

Hope this helps someone.

GoPro
Posts: 9,299

Re: quik wont save edit

 

Thank you for sharing, @nickm42612. See if the steps-to-fix here https://gopro.com/help/articles/question_answer/Quik-for-mobile-Crashes will help with saving your edits in 1080p HD and 60 fps. Let us know how it works out. Thanks!

Sightseer
Posts: 1

Re: quik wont save edit

I still cant get mine to save and ive done everything.  What do you have to change about the imports to get this silly software to work? I dont want this 2+ hours of work to go down the drain

GoPro
Posts: 9,299

Re: quik wont save edit

Hello @noblepike67111 . There is information on this link https://community.gopro.com/t5/GoPro-Apps-for-Mobile/quot-Something-went-wrong-quot-and-quot-Error-p... that might help. Please check the additional troubleshooting steps. Thanks!