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Sightseer
Posts: 1

Re: quik wont save edit

Software is not super but the fix is easy.

 

Change import and export folder.... DONE.

 

Don't know the exact reason, but I think it has something to do with admin rights and windows.

Tourist
Posts: 2

Re: quik wont save edit

Uninstalling 2.6.1 and installing 2.5.0 fixed this issue for me.

 

Windows 10 v1803

 

Sightseer
Posts: 1

Re: quik wont save edit

Works like a charm. Thanks, brother!

Sightseer
Posts: 1

Re: quik wont save edit

[ Edited ]

Hi. I´m running Quick version 2.7.0.874 on an iMac and have exactly the same problem as described above. The program freezes when it is supposed to save to edit. Have anybody managed to solve this problem?

 

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GoPro
Posts: 8,859

Re: quik wont save edit

Hello @endreh72

 

Thank you for sharing and for the feedback. Good to know that you have already updated your Quik for desktop app. Is the graphics driver on your Mac up to date? If it is, and the issue persist, let our Support team help. Get connected with them via phone or chat through https://gopro.com/help/ContactUs

 

Best regards, 
Marius

Sightseer
Posts: 1

Re: quik wont save edit

For a Mac, if you go to Finder and go to where you have the Quik Desktop located then you can access the video from there and drag it to the desktop, then go to AirDrop and you can send it to yourself if you have an iPhone and then save it and on youur phone or creat a folder on the desktop.

 

As for anything running microsoft I would assume it may work the same way, go to my documents and access where the quick App is located and you should be able to drag the file to the desktop or to whatever fild in your documents yo

Tourist
Posts: 3

Re: quik wont save edit

Hi everybody, 

I don't have a "Save" button, called support and they could not help either. Did anybody else have the same issue?

Thanks for helping.

gopro-cant-save.PNG
GoPro
Posts: 11,446

Re: quik wont save edit

 

Hi @aijanl2

 

What OS are you using?

What Quik version do you have installed?

Is this happening only in create mode? Try creating a clip and see if it gives you an option to save it.

Also, we'll appreciate if you can share a screenshot of what you are getting on Quik?

 

Thanks!

Ej