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02-18-2018 01:33 PM
quik (v 2.5.1.462) not working with window 10 (HP Envy)
[ New ]Hi,
Once my GoPro Quick Desktop app launches, it seems I cannot add any media & the app doesn't recognise my GoPro Hero 5 camera.
None of the app functionality is enabled, for example, when I click on "File" in the top left corner of the app - all of the options are disabled/"grey".
Please let me know if there is anything you are aware of to repair this.
Thanks,
Dale
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02-22-2018 09:50 AM
Re: quik (v 2.5.1.462) not working with window 10 (HP Envy)
[ New ]Hey Dale,
Give these steps a try and lets see if we can get that camera recognized:
Best,
Ryan
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02-22-2018 09:50 AM
Re: quik (v 2.5.1.462) not working with window 10 (HP Envy)
[ New ]Hey Dale,
Give these steps a try and lets see if we can get that camera recognized:
Best,
Ryan