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Backpacker
Posts: 1,022

quick RMA with online distributor - 5 working days - GOOD!

[ Edited ]

hi all,

 

I used RMA with the online retailer because of the data/time freeze at the last data/time set. 

- 30 Dec courier picked the unit

- 31 Dec received by seller

- around 7-8  Jan they announced me the fault is confirmed and replacement is on his way, they will send it to me a soon as they receive it.

- Friday 10 Jan shipped back the replacement.

- received today  Monday 13 Jan - was send with delivery Saturday option, so could have been Saturday but only today came.

 

total working day since they received the faulty unit 6 days (with the almost non-working day 3 Jan included)....so let's count 5 days

 

not bad at all....yes, I know...to me looked like a century...

 

thank you,

robert