Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1

problems with go pro 8 conecting to windows 10

hi guys i,m having a problems with the conection betwin my go pro 8 and a windows 10

it get listed as an mtp device and is not coresponding ,any potential fix ?

Highlighted
GoPro
Posts: 6,619

Re: problems with go pro 8 conecting to windows 10

@kamencho, try disabling and re-enabling the camera under Device Manager. Also, please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. There are some troubleshooting steps here that will help: Camera is not Recognized when Plugged into a Computer USB Port 
 

Alternatively, you may use an SD card reader/adapter to connect the microSD card to your computer.