05-14-2020 09:18 AM
@kamencho, try disabling and re-enabling the camera under Device Manager. Also, please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. There are some troubleshooting steps here that will help: Camera is not Recognized when Plugged into a Computer USB Port
Alternatively, you may use an SD card reader/adapter to connect the microSD card to your computer.