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Tourist
Posts: 1

problema GOPRO hero 5

[ New ]

Salve, da tempo ho questo problema con la mia GOPRO 5. Il "pulsante" laterale per lo spegnimento non funziona più e se dico alla GO PRO di spegnersi, si spegne però subito si riaccende e inizia a fare video. Anche quando è sotto carica si accende da sola e inizia a fare video, nonostante io gli dica di spegnersi. A volte dopo 4-5 volte che provo a spegnerla e lei si riaccende, alla fine rimane spenta. Ma capita che poi si riaccende da sola dentro la borsa consumando batteria e memoria.

C'è qualche soluzione per questo problema?

grazie in anticipo

Rosa


Accepted Solutions
GoPro
Posts: 21,087

Re: problema GOPRO hero 5

[ New ]

Hello, @rockyrange68871. The camera could be interacting with a nearby mobile device that it may have paired with previously. Have you been able to check if turning the Wi-Fi off on the camera prevents the intermittent powering on from happening?

 

We also recommend doing a manual update. This will help clear any possible error with the current installation. The steps under Manual Update here will guide you. After the update, Reset Camera Settings. Let us know how it goes. Thanks!

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All Replies
GoPro
Posts: 21,087

Re: problema GOPRO hero 5

[ New ]

Hello, @rockyrange68871. The camera could be interacting with a nearby mobile device that it may have paired with previously. Have you been able to check if turning the Wi-Fi off on the camera prevents the intermittent powering on from happening?

 

We also recommend doing a manual update. This will help clear any possible error with the current installation. The steps under Manual Update here will guide you. After the update, Reset Camera Settings. Let us know how it goes. Thanks!