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Tourist
Posts: 2

problème allumage/extinction GoPro 7black

Lorsque que j'appuie sur le bouton mode de ma GoPro héro 7 black durant 2 secondes pour l'éteindre 8 fois sur 10 elle bipe mais tous les écrans reste allumé, puis s'éteint après 20 secondes . D'autre fois elle s'éteint directement puis se rallume après 5 secondes. Ou s'éteint directement mais ne se rallume plus ( si je ne retire pas la batterie ).
GoPro
Posts: 8,992

Re: problème allumage/extinction GoPro 7black

Hello @rudyd67521

 

We have recently released an update for the HERO7 Black to sort this out.

Please refer to https://gopro.com/en/us/update/hero7-black

Let us know how it goes.

 

Thanks!

Ej

Tourist
Posts: 2

Re: problème allumage/extinction GoPro 7black

Bonjour, la mise a jour faite, je tiens a vous donner la merveilleuse nouvelle elle n'a rien régler pour ma part .
GoPro
Posts: 8,992

Re: problème allumage/extinction GoPro 7black

Thanks for trying @rudyd67521

 

The best path forward is to reach out to our Support Team.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Regards,

Ej