12-11-2019 08:00 PM
you wonder why i said dont buy this crap, well this is the second unit i have got.
Same problem on both battery stuck in tab pulled off, also cant get pictures off unit onto computer
everytime i plug in to usb thats all i can get even pushing buttons complete lack of customer service is also a problem
12-18-2019 07:43 AM
Sorry for any trouble caused.
If connecting the camera via the cable, launch Quik, plug the camera then power it on.
It should be working.
Regarding the battery, the workaround shared on this link should help.
Let us know how it goes.