Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 1

pixeles rojo y azules en los time lapse de estrellas

[ New ]

hola buenos días me he comprado 2 GoPro Hero 8 back y las 2 me hacen este fallo de aparecer pixeles de color rojo y azul cuando realizo time lapse de noche, las camas solo tienes un par de usos, al quien sabe por qué sucede esto? De día no me pasa.

Captura.JPG
GoPro
Posts: 11,860

Re: pixeles rojo y azules en los time lapse de estrellas

[ New ]

@jaikide, the image quality problem can be related to either an issue with the firmware or the camera itself. Reinstalling the firmware update of the camera can help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.