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Tourist
Posts: 2

pictures don't have dimension

veel van de gemaakte foto's en films (op hero 3+) kan ik niet zien op computer.

bij de foto's ontbreekt het formaat.......wel wordt aantal MB weergegeven.

ook bij de fulmpjes ontbreekt formaat en duur.....ook hier wel aantal MB te zien.

 

 

hoe kan ik de foto's en filmpjes die ik niet zie nu zichtbaar maken ?????

Schermafbeelding 2019-09-18 om 11.43.34.png
GoPro
Posts: 9,547

Re: pictures don't have dimension

Hi @marcelv4652

 

See if this pulls up the information you are looking for

Open the file then click on Tools> Show inspector.

Let us know how it goes.

 

Thanks!
Ej

Tourist
Posts: 2

Re: pictures don't have dimension

dat is het hele probleem juist, het gaat om de file's (van film en foto's) die openen niet.

GoPro
Posts: 2,868

Re: pictures don't have dimension

@marcelv4652, I just want to clarify, are you having issues opening these files (shown on the screenshot you attached)? What happens when you double-click on the JPG files? Are you getting any error message?

If this isn't the case, can you please tell us what specific information are missing in the files?