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%3CLINGO-SUB%20id%3D%22lingo-sub-376772%22%20slang%3D%22pt-BR%22%3Egopro%20hero4%20connection%20loss%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-376772%22%20slang%3D%22pt-BR%22%3E%3CP%3EGood%20Morning!%3C%2FP%3E%3CP%3EMy%20GoPro%20Hero4%20camera%20required%20maintenance%20to%20change%20the%20image%20sensor%20and%20came%20back%20from%20the%20workshop%20with%20the%20updated%20softweare%20(it%20was%20v04.00%20and%20back%20with%20v05.00)%20and%20now%20I%20can%20no%20longer%20connect%20to%20my%20cell%20phone%20either%20via%20Wi-Fi%2C%20be%20bluetooth.%20Already%20reinstalled%20the%20latest%20version%20manually%20after%20resetting%20the%20camera%20and%20it%20did%20not%20work%20as%20recommended.%3C%2FP%3E%3CP%3EI%20was%20worried%20because%20I%20read%20on%20the%20internet%20that%20there%20is%20a%20bug%20in%20this%20latest%20version.%20I%20found%20this%20a%20little%20absurd%2C%20the%20camera%20being%20a%20GoPro%2C%20which%20works%20perfectly.%26nbsp%3B%3C%2FP%3E%3CP%3ECan%20you%20help%20me%20please%3F%3C%2FP%3E%3CP%3EThankful!%3C%2FP%3E%3CP%3ESebasti%C3%A3o%20Silveira%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-376772%22%20slang%3D%22pt-BR%22%3E%3CLINGO-LABEL%3EHERO4%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-376914%22%20slang%3D%22en-US%22%3ERe%3A%20perda%20de%20conex%C3%A3o%20gopro%20hero4%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-376914%22%20slang%3D%22en-US%22%3E%3CP%3EPlease%20refer%20to%20this%20guide%20for%20resetting%20the%20wireless%20connection%20on%20your%20GoPro%20Hero%204%3A%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FHow-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FHow-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20note%20that%20if%20you're%20trying%20to%20connect%20via%20an%20Android%20phone%2C%20you%20could%20experience%20an%20%22incorrect%20password%22%20issue.%26nbsp%3B%20This%20is%20caused%20by%20Android%20trying%20to%20be%20%22helpful%22.%26nbsp%3B%20Here's%20what%20you'll%20need%20to%20do%20to%20solve%20the%20incorrect%20password%20issue.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOn%20your%20android%20phone%2C%20swipe%20down%20from%20the%20top%20to%20access%20your%20settings.%20Long%20press%20the%20WiFi%20symbol%20to%20acess%20your%20WiFi%20networks.%26nbsp%3B%20Make%20sure%20any%20GoPro%20connections%20are%20deleted%20%2F%20forgotton.%26nbsp%3B%20Now%20press%20on%20the%20%22advanced%22%20tab%20select%20%22manage%20networks%22.%26nbsp%3B%20This%20brings%20up%20a%20history%20of%20your%20saved%20network%20connections.%26nbsp%3B%20Make%20sure%20your%20GoPro%20connection%20is%20also%20deleted%20from%20there.%26nbsp%3B%20If%20it%20is%20not%2C%20then%20android%20will%20try%20to%20connect%20to%20your%20gopro%20using%20the%20old%20saved%20information%20in%20there%20regardless%20of%20what%20password%20you%20try%20entering%20in%20the%20GoPro%20app.%26nbsp%3B%20Once%20you%20have%20deleted%20your%20GoPro%20connection%20from%20the%20advanced%20tab%2C%20you%20can%20then%20reopen%20your%20GoPro%20app.%26nbsp%3B%20You%20then%20need%20to%20set%20up%20your%20gopro%20as%20if%20it%20was%20the%20first%20time%20it%20was%20ever%20connected%20to%20the%20app.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 1

perda de conexão gopro hero4

Bom dia!

Minha câmera GoPro Hero4 necessitou de manutenção para troca do sensor de imagem e voltou da oficina com o softweare atualizado(era v04.00 e voltou com o v05.00) e agora não consigo mais conectar com meu celular, seja via Wi-Fi, seja bluetooth. Já reinstalei a última versão manualmente após resetar a câmera e não deu certo, conforme as recomendações.

Fiquei preocupado, pois li na internet que há um bug nesta última versão. Achei isso meio absurdo, sendo a câmera uma GoPro, que funciona perfeitamente. 

Podem me ajudar, por favor?

Grato!

Sebastião Silveira

Nomad
Posts: 875

Re: perda de conexão gopro hero4

Please refer to this guide for resetting the wireless connection on your GoPro Hero 4:

https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

 

Please note that if you're trying to connect via an Android phone, you could experience an "incorrect password" issue.  This is caused by Android trying to be "helpful".  Here's what you'll need to do to solve the incorrect password issue.

 

On your android phone, swipe down from the top to access your settings. Long press the WiFi symbol to acess your WiFi networks.  Make sure any GoPro connections are deleted / forgotton.  Now press on the "advanced" tab select "manage networks".  This brings up a history of your saved network connections.  Make sure your GoPro connection is also deleted from there.  If it is not, then android will try to connect to your gopro using the old saved information in there regardless of what password you try entering in the GoPro app.  Once you have deleted your GoPro connection from the advanced tab, you can then reopen your GoPro app.  You then need to set up your gopro as if it was the first time it was ever connected to the app.