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Sightseer
Posts: 2

pas de son sur ma go pro hero3

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bonjour , j ai acheter une go pro hero 3 en occasion , je n ai pas de son quand j enregistre ,, j ai mis le logiciel a jour , mais toujours pas de son , que 

GoPro
Posts: 37

Re: pas de son sur ma go pro hero3

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Hi @bravelift5678 

 

Thank you for reaching out about your camera's audio issue and for doing troubleshooting to try and resolved the issue.

 

Please use this link to contact a member of our team for further help: https://gopro.com/help.

 

Thanks!

Adventurer
Posts: 15,064

Re: pas de son sur ma go pro hero3

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extended warranty  do you have on this and I bet the warranty you have  you could have purchased a new camera.

 

 try cleaning the mic port with a air

Sightseer
Posts: 2

Re: pas de son sur ma go pro hero3

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probleme non résolu, toujour aucun son 

GoPro
Posts: 15,963

Re: pas de son sur ma go pro hero3

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@bravelift5678, please contact our Support Team so we can assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.