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Tourist
Posts: 2

overheating

[ New ]

Why is my new GOPRO 6 Overheating in just 15 minutes? I only used it for two weeks now.


Accepted Solutions
GoPro
Posts: 21,659

Re: overheating

[ New ]

 

Hi @toughjump25260

 

For cameras that feature unique high-performance video modes: 2.7K and higher resolutions, and/or frame rates above 60fps, it is normal for the camera to become warm and use more power when using these modes.
Other factors that can increase camera temperature and power consumption, and decreases camera recording time. 

  • Lack of airflow around the camera
  • Using the camera with the GoPro App
  • Using the camera in combination with BacPac accessories (HERO4 Black only)

If the camera gets too hot, a message appears on the screen indicating that the camera is shutting down. The camera stops recording, saves your video, disconnects from the GoPro App, and powers off. If this happens, let your camera sit and cool before attempting to use it again. 

For extended recording time in high-performance video modes, capture shorter video clips when in stationary use, and/or limit your use of features that increase power consumption, such as the GoPro App. To control your camera remotely at higher temperatures, use the GoPro remote instead of the GoPro App.

 

It is also recommended to use one of the SD cards found on this list. These are the ones that work well with GoPro cameras.

 

Regards,

Ej

 

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All Replies
Adventurer
Posts: 13,522

Re: overheating

[ New ]

How are you using it?  hat are the   types of tempature days you are shooting in? 

 What SD card did you purchaseo r are using ?  what settings are you shooting in

Tourist
Posts: 2

Re: overheating

[ New ]
I am still exploring this device. Didn’t notice overheating while filming outdoors.
This problem seems very noticeable indoors. Currently with our air conditioning on.
I use two type of SD cards: Samsung EVO 64GB (Came with my Samsung phone) and Lexar 300x 64GB (highly recommended by Best Buy salesmen when I bought this GOPRO). The most recent overheating was with the Lexar SD card in use at 4K/30/wide.
GoPro
Posts: 21,659

Re: overheating

[ New ]

 

Hi @toughjump25260

 

For cameras that feature unique high-performance video modes: 2.7K and higher resolutions, and/or frame rates above 60fps, it is normal for the camera to become warm and use more power when using these modes.
Other factors that can increase camera temperature and power consumption, and decreases camera recording time. 

  • Lack of airflow around the camera
  • Using the camera with the GoPro App
  • Using the camera in combination with BacPac accessories (HERO4 Black only)

If the camera gets too hot, a message appears on the screen indicating that the camera is shutting down. The camera stops recording, saves your video, disconnects from the GoPro App, and powers off. If this happens, let your camera sit and cool before attempting to use it again. 

For extended recording time in high-performance video modes, capture shorter video clips when in stationary use, and/or limit your use of features that increase power consumption, such as the GoPro App. To control your camera remotely at higher temperatures, use the GoPro remote instead of the GoPro App.

 

It is also recommended to use one of the SD cards found on this list. These are the ones that work well with GoPro cameras.

 

Regards,

Ej