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Sightseer
Posts: 5

ordine non trovato

[ New ]

Se inserisco la mia mail e cap di spedizione, mi dice che l'ordine non esiste. come mai? 

I soldi me li hanno prelevati ma non ho ricevuto nessun messaggio o mail di conferma


Accepted Solutions
GoPro
Posts: 10,955

Re: ordine non trovato

[ New ]

@sofiap15531, we try to help as best as we can. Orders concern is best handled by our Support Team as they can coordinate with the Orders Team to help resolve the problem or get the latest status of your order. Your patience and understanding are very much appreciated. You may reach out to them through https://gopro.com/help/ContactUs.

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All Replies
GoPro
Posts: 10,955

Re: ordine non trovato

[ New ]

@sofiap15531, we try to help as best as we can. Orders concern is best handled by our Support Team as they can coordinate with the Orders Team to help resolve the problem or get the latest status of your order. Your patience and understanding are very much appreciated. You may reach out to them through https://gopro.com/help/ContactUs.