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Tourist
Posts: 2

order of threads

I'm place an order at HK and need to enter Zip or Postal Code when I check the order status. 

Does anyone know how can I check the status without Zip or Postal Code?? 

I'm trying to contact by online or phone but nobody answer me.

 

Thanks

GoPro
Posts: 9,012

Re: order of threads

 

Hi @boldboost65277 

 

You may check the status of you order through this link.

 

Should you need to contact our Support Team, please take note of their opening hours listed here: https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

Tourist
Posts: 2

Re: order of threads

Thanks Ej, 

 

Order status can't check my order without zip/postal code. And I have contact support team already. They told me my order cancelled already by no reason. Anyway, is there anyway that I can get the order cancel confirmation email?  I would like to make sure there is no charge from my bank account. 

 

Thanks