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Sightseer
Posts: 1

no sube los videos a la nube

[ New ]

Cuando la HERO9 BLACK intenta subir los vídeos a la nube sale el mensaje "subiendo" pero no avanza nada.


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GoPro
Posts: 19,223

Re: no sube los videos a la nube

[ New ]

Hello, @miquelrace. Please check to see that your camera is connected to a network that has enough bandwidth for uploads. To check on the progress of the upload, you may refer to Manage Upload Page in Media Library

 

You may also explore other methods of uploading media to the Cloud. This way, you will be able to determine which method is most efficient on your end. Let us know how it goes. Thanks!

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All Replies
GoPro
Posts: 19,223

Re: no sube los videos a la nube

[ New ]

Hello, @miquelrace. Please check to see that your camera is connected to a network that has enough bandwidth for uploads. To check on the progress of the upload, you may refer to Manage Upload Page in Media Library

 

You may also explore other methods of uploading media to the Cloud. This way, you will be able to determine which method is most efficient on your end. Let us know how it goes. Thanks!