Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 3
Accepted Solution

no serial no on gopro hero3 black

I don't have the 15 digit serial no inside the battery case where can i get one from as i need to reset my wifi password on my GOPRO as i can't remember it and i haven't used it in over 18months


Accepted Solutions
Highlighted
GoPro
Posts: 3,924

Re: no serial no on gopro hero3 black

Hi @bolchie,

 

Do you have a picture of your camera/battery compartment as it is very odd that you would not have a serial number?

 

Best,

Ryan

View solution in original post


All Replies
Highlighted
GoPro
Posts: 3,924

Re: no serial no on gopro hero3 black

Hi @bolchie,

 

Do you have a picture of your camera/battery compartment as it is very odd that you would not have a serial number?

 

Best,

Ryan

Highlighted
Tourist
Posts: 3

Re: no serial no on gopro hero3 black

I would if I had the option to attach files,
Highlighted
Adventurer
Posts: 11,658

Re: no serial no on gopro hero3 black

is it possible to look at the sdxc card on a computer not through your camera and see whart the misc filefolder insode says

Highlighted
Tourist
Posts: 3

Re: no serial no on gopro hero3 black

Will give it a try cheers
Highlighted
Adventurer
Posts: 11,658

Re: no serial no on gopro hero3 black

Sorry for the typo's I must have been one key off on a few words.

 

I   know hte firmware  is on the misc, and so should your seriel. I may be mistaken, but what I remember since the Hero 2  and up.