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%3CLINGO-SUB%20id%3D%22lingo-sub-326552%22%20slang%3D%22es-ES%22%3EI%20can%20not%20update%20my%20camera%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-326552%22%20slang%3D%22es-ES%22%3E%3CP%3EGood%20afternoon.%3C%2FP%3E%3CP%3EMy%20camera%20remains%20with%20the%20UPLOADING%20sign%20every%20time%20I%20turn%20it%20on.%3C%2FP%3E%3CP%3ETry%20updating%20the%20wifi%20and%20filmore%2C%20but%20when%20you%20get%20to%20the%20step%20of%20inserting%20the%20memory%20card%20it%20says%3A%20CAMERA%20UPDATE%20FAILED%3C%2FP%3E%3CP%3EI%20did%20it%20with%20an%20SD%20card%20and%20it%20did%20not%20work.%20Then%20buy%20a%20new%20one.%20both%20are%2010.%20and%20it%20did%20not%20work%20either.%3C%2FP%3E%3CP%3ETry%20downloading%20the%20wifi%20and%20filmore%20update%2C%20just%20wifi%2C%20just%20filmore.%20None%20works.%3C%2FP%3E%3CP%3EMy%20camera%20is%20Hero%203%20silver.%3C%2FP%3E%3CP%3EThe%20truth%20is%20that%20I%20do%20not%20know%20what%20to%20do%20anymore%20and%20my%20camera%20still%20does%20not%20work.%3C%2FP%3E%3CP%3EI%20await%20your%20response%26nbsp%3B%3C%2FP%3E%3CP%3EBest%20regards%2C%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-326552%22%20slang%3D%22es-ES%22%3E%3CLINGO-LABEL%3EHERO3%3A%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-326578%22%20slang%3D%22en-US%22%3ERe%3A%20no%20puedo%20actualizar%20mi%20camara%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-326578%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F97434%22%20target%3D%22_blank%22%3E%40nobledive13542%3C%2FA%3E%20.%20Thank%20you%20for%20going%20through%20the%20necessary%20steps%20.In%20this%20case%2C%20it%20would%20be%20best%20to%20get%20in%20touch%20with%20Support%20team%20so%20they%20can%20walk%20you%20through%20the%20next%20steps.%20Their%20contact%20information%20is%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%26nbsp%3B.%20Best%20regards!%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 2

no puedo actualizar mi camara

Buenas tardes.

Mi camara queda con el cartel UPLOADING cada vez que la enciendo.

Intente actualizar el wifi y filmore, pero cuando llego al paso de insertar la tarjeta de memoria dice: CAMARA UPDATE FAILED

Lo hice con una tarjeta sd y no funciono. Luego compre una nueva. ambas son 10. y tampoco funciono.

Intente descargar el update de wifi y filmore, solo wifi, solo filmore. Ninguna funciona.

Mi camara es Hero 3 silver.

La verdad ya no se que hacer y mi camara sigue sin funcionar.

Aguardo su respuesta 

Saludos cordiales,

GoPro
Posts: 7,577

Re: no puedo actualizar mi camara

Hello @nobledive13542 . Thank you for going through the necessary steps .In this case, it would be best to get in touch with Support team so they can walk you through the next steps. Their contact information is at https://gopro.com/help/ContactUs . Best regards!