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Tourist
Posts: 9

Re: no connection between hero 5 and karma grip

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What do you mean housing?
The frame connecting the GoPro to the gimbal?
Anonymous
Posts: 0

Re: no connection between hero 5 and karma grip

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Yessir!!
Anonymous
Posts: 0

Re: no connection between hero 5 and karma grip

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Hi - Thanks for sharing this info...

the faulty cage or harness seems to make sense. Do you have a picture of the cage that GoPro sent as replacement and have they acknowledged this to be the root cause of most of these issues ?

Anonymous
Posts: 0

Re: no connection between hero 5 and karma grip

[ New ]
I don’t have a picture. But I assume they know it’s a recurring problem bc they immediately knew to change that. They give the hex tool and extra screws, very simple.
Tourist
Posts: 9

Re: no connection between hero 5 and karma grip

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Hiker
Posts: 13

Re: no connection between hero 5 and karma grip

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Yep...that's the one!

 

Anonymous
Posts: 0

Re: no connection between hero 5 and karma grip

[ New ]

After reading the good news about the cage I got on the live chat with support today. It took five minutes and was painless. They have a cage coming to me via snail mail. I will post if it resolves my issue. 

Hiker
Posts: 13

Re: no connection between hero 5 and karma grip

[ New ]

Well done fastdawn!  Hope it works for you.... will follow with interest!