Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-242302%22%20slang%3D%22en-US%22%3Eno%20GPS%20signal%20and%20unable%20to%20apply%20data%20overlay%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-242302%22%20slang%3D%22en-US%22%3E%3CP%3EHello.%26nbsp%3B%20I'm%20filming%20with%20my%20Hero%205%20Black%20mostly%20on%20a%20motorcycle%2C%20so%20I'd%20like%20to%20be%20able%20to%20add%20the%20speedometer%20and%20other%20overlay%20data%2C%20but%20I%20haven't%20been%20able%20to%20get%20a%20GPS%20signal%20(even%20out%20under%20clear%20unobstructed%20sky).%20I%20do%20have%20the%20most%20recent%20update.%20%26nbsp%3B%20How%20long%20does%20it%20take%20to%20get%20a%20signal%20and%20how%20do%20I%20do%20that.%26nbsp%3B%20-I'd%20expect%20that's%20the%20root%20of%20my%20problem.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-242302%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-242329%22%20slang%3D%22en-US%22%3ERe%3A%20no%20GPS%20signal%20and%20unable%20to%20apply%20data%20overlay%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-242329%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F66751%22%20target%3D%22_blank%22%3E%40noblecliff40762%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThe%20GPS%20may%20take%20a%20few%20minutes%20to%20lock%20in.%20Some%20have%20reported%20having%20to%20wait%2020%20minutes%20for%20it%20to%20happen%20but%20this%20time%20is%20too%20long%20a%20wait%20time%20considering%20the%20battery%20life%20of%20a%20HERO5%20Black%20camera.%20If%20you%20have%20not%20done%20it%20yet%2C%20try%20manually%20updating%20your%20camera's%20firmware%20to%20clear%20out%20any%20issue%20with%20the%20current%20installation.%20Do%20this%20even%20if%20the%20camera%20may%20already%20have%20the%20latest%20firmware.%20You%20can%20find%20manual%20update%20instructions%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2FSoftware-Update-Instructions-for-HERO5-Cameras%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehere%3C%2FA%3E.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWhen%20you%20try%20again%2C%20take%20the%20camera%20out%20of%20the%20frame%20first%2C%20select%20a%20spot%20with%20clear%20sky%20overhead%2C%20in%20an%20area%20away%20from%20trees%20or%20buildings%20that%20may%20cause%20interference.%20If%20the%20issue%20continues%20to%20happen%2C%20please%20get%20in%20touch%20with%20our%20Support%20team%20for%20further%20steps%20to%20take.%20You%20can%20reach%20them%20though%20phone%20or%20chat%20here%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%20regards%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-242335%22%20slang%3D%22en-US%22%3ERe%3A%20no%20GPS%20signal%20and%20unable%20to%20apply%20data%20overlay%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-242335%22%20slang%3D%22en-US%22%3EThanks%20for%20that.%20Today%20it%E2%80%99s%20cloudy%20and%20raining%20so%20I%E2%80%99d%20guess%20I%20should%20expect%20to%20not%20get%20a%20signal%20today%3F%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 2
Accepted Solution

no GPS signal and unable to apply data overlay

Hello.  I'm filming with my Hero 5 Black mostly on a motorcycle, so I'd like to be able to add the speedometer and other overlay data, but I haven't been able to get a GPS signal (even out under clear unobstructed sky). I do have the most recent update.   How long does it take to get a signal and how do I do that.  -I'd expect that's the root of my problem.


Accepted Solutions
GoPro
Posts: 7,959

Re: no GPS signal and unable to apply data overlay

Hello @noblecliff40762

 

The GPS may take a few minutes to lock in. Some have reported having to wait 20 minutes for it to happen but this time is too long a wait time considering the battery life of a HERO5 Black camera. If you have not done it yet, try manually updating your camera's firmware to clear out any issue with the current installation. Do this even if the camera may already have the latest firmware. You can find manual update instructions here

 

When you try again, take the camera out of the frame first, select a spot with clear sky overhead, in an area away from trees or buildings that may cause interference. If the issue continues to happen, please get in touch with our Support team for further steps to take. You can reach them though phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 
Marius

 

 

View solution in original post


All Replies
GoPro
Posts: 7,959

Re: no GPS signal and unable to apply data overlay

Hello @noblecliff40762

 

The GPS may take a few minutes to lock in. Some have reported having to wait 20 minutes for it to happen but this time is too long a wait time considering the battery life of a HERO5 Black camera. If you have not done it yet, try manually updating your camera's firmware to clear out any issue with the current installation. Do this even if the camera may already have the latest firmware. You can find manual update instructions here

 

When you try again, take the camera out of the frame first, select a spot with clear sky overhead, in an area away from trees or buildings that may cause interference. If the issue continues to happen, please get in touch with our Support team for further steps to take. You can reach them though phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 
Marius

 

 

Sightseer
Posts: 2

Re: no GPS signal and unable to apply data overlay

Thanks for that. Today it’s cloudy and raining so I’d guess I should expect to not get a signal today?