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Posts: 17

new user with hero 6

hi gopro team


i am new user of gopro hero 6


i have problem using gopro hero 6 to record video when i use battery inside and use external battery at same time


at first


i can start record the video at 4k 60p , but will randomly stop recording within 15 mins - 20mins then i try record again it will start again and take record about 90 more mins


then i try to use sandisk extream pro 128GB to test , same issue


then i try to record 2.7k 60p , same issue


finally i try to record 4k 60p only use internal battery , it work fine without issue


and i try more to record 4k 60p only use external power source by usb-c cable , it work fine without issue


i think i have to try more then 10 times to test the stabilities of above setting 


for my own,


i think the main issue of my own machine is the internal and external battery have conflict 


i hope next firmware  can solve that


thx a lot

Posts: 5,358

Re: new user with hero 6


Thanks for raising that concern @rockystoke65288,


It would also be best if you'll send your feedback and suggestion here:


Best Regards,