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Sightseer
Posts: 1

new GoPro black 7 owner

[ New ]

Bottom of my new GoPro Black battery is not completly alined...is that normal?WIN_20190925_10_36_46_Pro.jpgWIN_20190925_10_35_59_Pro.jpg

GoPro
Posts: 11,085

Re: new GoPro black 7 owner

[ New ]

@nimbleridg25818, please try pulling the battery out. Once the camera cools down (if currently warm), re-insert the battery applying a firm pressure. 

 

Make sure that the door is fully extended and then release tab has it pop back up (if not, you can press it from the underside to pop it back up). With the battery door fully extended, close the door and then slide it shut (all while applying firm downward pressure).