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Sightseer
Posts: 1
Accepted Solution

my hero 5 black skips the main screen and will only allow me to lock or unlock the screen

When I turn on my hero 5 black, it shows the main screen for a half second, then shows the settings (ex. 1080 / 60/MED) at the bottom of the screen.  The only function that works is to swipe down to lock the screen and tap to unlock.  I cant connect to the app, or reset the connection without the main page functions.


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Nomad
Posts: 4,143

Re: my hero 5 black skips the main screen and will only allow me to lock or unlock the screen

It sounds like you're pressing the shutter button to power on your camera.  This isn't the proper way to power on your camera, what you're actually doing is activating the "Quick Capture" mode which immediately starts your camera recording.

 

Make sure you are using the button the side of the camera to power on your camera (which IS that actual power button).  That way the camera will power on as per normal and you will have full access to the menu's and settings including wireless setup.

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Highlighted
Nomad
Posts: 4,143

Re: my hero 5 black skips the main screen and will only allow me to lock or unlock the screen

It sounds like you're pressing the shutter button to power on your camera.  This isn't the proper way to power on your camera, what you're actually doing is activating the "Quick Capture" mode which immediately starts your camera recording.

 

Make sure you are using the button the side of the camera to power on your camera (which IS that actual power button).  That way the camera will power on as per normal and you will have full access to the menu's and settings including wireless setup.