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Sightseer
Posts: 1

my hero 3 stop reccording and everything stop working.

Model Hero 3 white.

to restart i need to take battery off and put it in again, then it works for a while and stops again.

Thank you for your help.

 

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GoPro
Posts: 6,097

Re: my hero 3 stop reccording and everything stop working.

Hi @alexandrebially,

 

Please try to update your camera manually: https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

After upddating check if same issue will happen. 

 

Also make sure that you turn on your camera using the mode button. 

 

If issuer persist please change your battery or contact GoPro customer support: https://gopro.com/help/ContactUs