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Tourist
Posts: 2
Accepted Solution

my gopro5 is stuck with flashing red lights and ! while updating the firmware manually. please help

 
20180825_180938.jpg

Accepted Solutions
GoPro
Posts: 8,889

Re: my gopro5 is stuck with flashing red lights and ! while updating the firmware manually. pleas...

 

Hi @8848

 

Please let the battery run out of charge.

Take the SD card out, have it formatted using a computer.

Charge your camera.

Once fully charged, proceed with the manual update again.

 

Let us know how it goes.

You may also contact our Support Team for further help.

https://gopro.com/help/ContactUs

 

 

Thanks!
Ej

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All Replies
GoPro
Posts: 8,889

Re: my gopro5 is stuck with flashing red lights and ! while updating the firmware manually. pleas...

 

Hi @8848

 

Please let the battery run out of charge.

Take the SD card out, have it formatted using a computer.

Charge your camera.

Once fully charged, proceed with the manual update again.

 

Let us know how it goes.

You may also contact our Support Team for further help.

https://gopro.com/help/ContactUs

 

 

Thanks!
Ej

Tourist
Posts: 2

Re: my gopro5 is stuck with flashing red lights and ! while updating the firmware manually. pleas...

thank you for responding. the same update method worked magically after hours of trying :p
GoPro
Posts: 8,889

Re: my gopro5 is stuck with flashing red lights and ! while updating the firmware manually. pleas...

 

Hi @8848

 

Good to hear that the update went through.

Feel free to post back is something comes up.

 

Enjoy using your GoPro!

 

Regards,

Ej