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Sightseer
Posts: 1
Accepted Solution

my gopro hero 6 black's lenz foged up from inside and this effects my photo's quality. why?

I put my gopro in water and after that my lenz foged up from insade . what should i do ? and is this normal? i attached a photo of my gopro for you for better understanding.

 

plz contact me with this email :  mrbazzazb@gmail.com

thanks

photo_2018-03-14_21-28-10.jpg

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GoPro
Posts: 14,474

Re: my gopro hero 6 black's lenz foged up from inside and this effects my photo's quality. why?

Hi @mrb2

 

The picture is a great addition to the product description. It seems that the protective lens is experiencing a water leak or condensation. Please reach out to our Customer Support team to get assistance on this matter. You can reach them here: https://gopro.com/help/ContactUs

 

Thanks, 
Marius

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Highlighted
GoPro
Posts: 14,474

Re: my gopro hero 6 black's lenz foged up from inside and this effects my photo's quality. why?

Hi @mrb2

 

The picture is a great addition to the product description. It seems that the protective lens is experiencing a water leak or condensation. Please reach out to our Customer Support team to get assistance on this matter. You can reach them here: https://gopro.com/help/ContactUs

 

Thanks, 
Marius